Refund policy

We want you to love your order! If you’re not completely satisfied, we’re here to help.

🔄 Returns

• We accept returns within 14 days of delivery.

• Items must be unworn, unwashed, and in original condition with tags (if applicable).

• To start a return, contact us at thebossemporium@gmail.com with your order number.

Please note: Return shipping costs are the responsibility of the customer unless the item is damaged or incorrect.

🔁 Exchanges

• Want a different size or style? We offer free exchanges (within domestic U.S./local area—if applicable).

• Contact us within 14 days of delivery to arrange an exchange.

❌ Non-returnable items

• Custom or personalized items

• Sale/clearance items (if marked as final sale)

💸 Refunds

• Once we receive and inspect your return, we’ll notify you.

• Approved refunds will be issued to your original payment method within 5–10 business days.